Shipping & Delivery Policy

We strive to get your orders to you as quickly as possible. Once your order is placed, please allow 2-4 weeks for delivery. This timeframe accounts for varying stock levels and the quantity of items ordered. We’ll keep you updated with tracking information so you can follow your shipment’s journey. Thank you for your patience and understanding—your satisfaction is our top priority!

To track an order, please login to your account via the main directory tab Login, if you do not have an account you can find your tracking details via your confirmation of purchase email.
If you are having difficulties please contact us at contact@emese.com.au and one of our friendly team members will assist promptly!